Last updated: August 1, 2026
OZS GROUP International ApS operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). OZS Store is powered by Sellastik, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.
The Personal Information We Collect or Process:
When we use the term “personal information,” we mean information that identifies or can reasonably be associated with you or another individual. Personal information does not include information that is collected anonymously or that has been anonymized so that it cannot identify or reasonably be associated with you. We may collect or process the following categories of personal information, including information derived from that personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact information, including your name and address, billing address, shipping address, telephone number, and email address.
- Financial information, including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction information, payment method, payment confirmation, and other payment information.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction Information, including the items you view, add to your cart, add to your wish list or purchase, return, exchange or cancel, and your past transactions.
- Communications with us, including the information you include in your communications with us, such as when you submit a customer support request.
- Device Information, including information about your device, browser or network connection, your IP address and other unique identifiers.
- Usage Information, including information about your interaction with the Services, such as how and when you interact with or navigate the Services.
Sources of Personal Information:
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers, including when we use them to enable certain technologies and when they collect or process your personal information on our behalf.
- From our partners or other third parties
How we use your personal information:
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, tailor and improve the Services, We use your personal information to provide the Services to you, including to fulfill our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send you notifications related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise administer your account, to handle shipments, to enable any returns and exchanges, to allow you to write reviews and to create a personalized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
- Marketing and Advertising, We use your Personal Information for marketing and promotional purposes, such as sending marketing, advertisements and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your shopping cart and other activity on the Services.
- Security and Fraud Prevention, We use your Personal Information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action against potentially fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services. If you choose to use the Services and create an account, you are responsible for protecting your account information. We strongly recommend that you do not share your username, password or other access information with anyone else.
- Communicating with You, We use your Personal Information to provide customer support to you, to respond to you, to provide effective services to you and to maintain our business relationship with you.
- Legal reasons, We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in the preparation of a civil proceeding, potential or actual litigation, or other adversarial proceedings, and to enforce or investigate potential violations of our terms or policies.
How we share personal information:
In certain circumstances, we may share your personal information with third parties for legitimate purposes that are subject to this Privacy Policy. Such circumstances may include
- With Sellastik, suppliers and other third parties who perform services on our behalf (e.g. IT administration, payment processing, data analytics, customer support, cloud storage, provisioning and shipping)
- With business and marketing partners to provide marketing services and advertising to you. For example, we use Sellastik to support personalized advertising on third-party services based on your online activity across merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to ask us not to share information about you to show you targeted ads and marketing based on your online activity across merchants and websites
- When you ask, request, or otherwise consent to us sharing certain information with third parties, such as to send you products or through your use of social media widgets or login integrations
- With our affiliates or otherwise within our group
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Sellastik:
The Services are hosted by Sellastik, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services to you. Information you submit to the Services is transferred to and shared with Sellastik and third parties that may be located in countries other than where you reside, in order to provide and improve the Services to you. In addition, to protect, develop and improve our business, we use certain enhanced Sellastik features that incorporate data and information from your interactions with our store, with other merchants and with Sellastik. In order to provide these enhanced features, Sellastik may use personal information collected about your interactions with our store, with other merchants and with Sellastik. In these circumstances, Sellastik is responsible for the processing of your personal information, including responding to your requests to exercise your rights in relation to the use of your personal information for these purposes. To learn more about how Sellastik uses your personal information and what rights you may have, please visit Sellastik's Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights with respect to your personal information here: Link to Sellastik's Privacy Policy Portal.
Third-Party Websites and Links:
The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on such websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of such third-party platforms without limitation as to their use by us or by a third party. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data:
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request that it be deleted. As of the effective date of this Privacy Policy, we are not actually aware of any “sharing” or “selling” (as such terms are defined in applicable law) personal information about individuals under the age of 16.
Security and Retention of Your Information:
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, the information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights and choices:
Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, they only apply in certain circumstances, and in some cases we may refuse your request to the extent permitted by law.
- Right to access/know, You may have the right to request access to the personal data we hold about you.
- Right to erasure, You may have the right to request that we delete the personal data we hold about you.
- Right to rectification, You may have the right to request that we rectify inaccurate personal data we hold about you.
- Right to portability, You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Managing communication preferences, We may send you promotional emails and you may opt out of receiving these at any time by using the unsubscribe option provided in our emails to you. If you opt out, we may still send you non-promotional emails, for example about your account or orders you have placed.
If you live in the UK or the European Economic Area (EEA), and subject to any exceptions and limitations under local law, you may exercise the following rights in addition to the rights described above:
- Object to processing and restriction of processing: You may have the right to ask us to stop or restrict our processing of your personal data for certain purposes.
- Withdraw consent: Where we rely on consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before the withdrawal.
You may exercise any of these rights where stated on the Services or by contacting us using the contact details below. To learn more about how Sellastik uses your personal data and what rights you may have, including rights in relation to data processed by Sellastik, please visit https://home.pl/rodo/.
We will not discriminate against you for exercising these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide evidence that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.
Complaints:
If you would like to complain about how we process your personal data, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or to lodge your complaint with your local data protection authority. For the EEA, a list of the supervisory authorities responsible for data protection can be found here.
International Transfers:
Please note that we may transfer, store and process your personal data outside the country in which you reside.
If we transfer your personal data outside the European Economic Area (EEA) or the United Kingdom, we will use recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority in the United Kingdom, as applicable, unless the data transfer is to a country deemed to have an adequate level of protection.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.
Contact:
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call +45 27 50 64 92, send an email to info@ozsgruppe.dk or contact us at OZS GROUP International ApS, Trøjeløkkevænget 2, 4400 Kalundborg, Denmark. In accordance with applicable data protection laws, we are the data controller of your personal data.
